Shipping & Returns

You will receive an automated confirmation email after you place your order.
Please allow 1-2 business days for order processing. Once an order has been placed, it cannot be modified or canceled. You will receive an email with tracking info once your order ships. All orders are shipped with Dawn Wing. You can track your delivery

Orders may experience shipping delays during special releases, sales, and public holidays. Please note, we do not ship on weekends and public holidays. We are unable to ship to P.O. Box addresses.
We offer R100.00 2-3 day express shipping. Free shipping for orders over R2000.00, unless otherwise stated.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Note shipping charges are non-refundable.

If your product arrives damaged we will send you a replacement at no extra charge! Please send an email to: order@tfdecor.co.za and include: 1) a picture of the delivered item showing the damaged area and 2) a picture of the packaging label so that we can determine whether the damage occurred during shipment or production. Please DO NOT return or refuse delivery of the damaged items.

You can always contact us for any return questions at: shop@tfdecor.co.za